Happy staff = happy residents? Is there a correlation?

Featuring Sherry Thomas, RN Consultant, and Alisa Tagg, Association Director at NAAP, this webinar looks at the role of caregivers’ work environment on clinical outcomes and examines the association of employees’ job satisfaction with resident satisfaction and with quality of care. Additionally, the webinar explores which aspects of the work environment most effectively improve employee well-being and lead to improved resident satisfaction along with strategies for implementing these changes.

At the end of the webinar, you'll be able to:

1. Understand ways employee satisfaction correlates with resident satisfaction
2. Understand the role of employee satisfaction on resident outcomes
3. Understand and verbalize effective interventions to improve employee well-being and resident satisfaction

View the presentation.