Senior living resources | LifeLoop

Improving prospect tours with engagement technology

Written by Emily Shedd | Jul 26, 2023 6:25:00 PM
Challenge

The COVID pandemic changed expectations for senior living communities across the globe, and even now, senior living communities like Wingate Healthcare are working hard to regain pre-pandemic level occupancy rates. 

Solution

When prospective residents and their families tour a Wingate community, they are always intrigued when they see the iN2L engagement system being actively used by residents and caregivers. The Wingate care team make it a point to show off the engagement technology when prospects are touring because it sparks questions and prompts great interactions.  

This type of resident engagement is what really captures prospects’ attention on tours.

Pamela Davey

Director of Memory Care, Wingate Healthcare

Results

When prospective families and residents witness the level of engagement that iN2L offers it gives them peace of mind that their loved ones’ individual interests are at the heart of Wingate’s approach to care. The Wingate team has also found that LifeLoop’s iN2L engagement content and systems are a wonderful resource for redirecting residents during stressful times.