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Case study

Improving prospect tours with engagement technology

Wingate Living Logo White
Organization name

Wingate Healthcare

Care settings

Independent living, assisted living, memory care, & skilled nursing

At a glance

Challenge: Improve prospect tours and help increase occupancy 

Solution: Showcase an innovative edge through iN2L engagement technology

Results:  A “wow” factor during tours

Outcomes with LifeLoop
  • Care differentiator that enriches the day-to-day experience of residents 
  • Helpful resource to redirect residents during stressful times 

The COVID pandemic changed expectations for senior living communities across the globe, and even now, senior living communities like Wingate Healthcare are working hard to regain pre-pandemic level occupancy rates. 


When prospective residents and their families tour a Wingate community, they are always intrigued when they see the iN2L engagement system being actively used by residents and caregivers. The Wingate care team make it a point to show off the engagement technology when prospects are touring because it sparks questions and prompts great interactions.  

This type of resident engagement is what really captures prospects’ attention on tours.

Pamela Davey

Director of Memory Care, Wingate Healthcare


When prospective families and residents witness the level of engagement that iN2L offers it gives them peace of mind that their loved ones’ individual interests are at the heart of Wingate’s approach to care. The Wingate team has also found that LifeLoop’s iN2L engagement content and systems are a wonderful resource for redirecting residents during stressful times. 

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LifeLoop's comprehensive software platform was thoughtfully designed to support residents and deliver a full range of enriching experiences, while also enabling the kind of efficiency that improves staff satisfaction.
This type of resident engagement is what really captures prospects’ attention on tours
Pamela Davey Director of Memory Care Wingate Healthcare