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Retirement Center Management Launches it’s Never 2 Late® at Two Arkansas Communities

The resident engagement technology will be at the center of RCM’s memory care suites

Rogers/Bentonville, AR – Feb. 5, 2019 – Retirement Center Management (RCM), a leading group of senior living communities, today announced a new resident engagement program at its two Arkansas locations featuring technology from it’s Never 2 Late® (iN2L). iN2L’s content-driven touchscreen system will be at the core of RCM’s memory care suites in Village on the Park Bentonville and Village on the Park Rogers.

The leading provider of digital engagement to the senior living market, iN2L’s touchscreen systems deliver a person-centered experience for older adults, regardless of physical or cognitive ability. The large touchscreen is designed to assist RCM’s Program Directors to engage residents with content, such as interactive games, puzzles, health and wellness tools, spiritual experiences, music, films, and lifelong learning opportunities.

“Since 1999, iN2L has been listening to the needs of the market and developing technology that truly impacts older adults’ lives,” said Lisa Taylor, iN2L’s CEO. “Our goal is to help older adults stay be more engaged and involved with their families and the things that make them happy.”

A study conducted by the Front Porch Center for Innovation and Wellbeing found that after five months of using iN2L residents’ mood improved by 65%. A separate study from LeadingAge and Western Home Communities found that three months after implementing iN2L, 50% fewer residents required PRN antipsychotics and there was a 20% reduction in the total number of doses given to all residents with PRN antipsychotic medications.

iN2L’s 60” Engage touchscreens are currently installed in the memory care common rooms at Village on the Park Rogers and Village on the Park Bentonville, each consisting of 18 resident apartments. Since the engagement technology is portable, residents throughout the two communities can experience the many facets of iN2L.

“We are thrilled to be able to offer this new engagement technology program to our residents,” said Erin Hagar, RCM’s Director of Business Development. “This investment is part of a larger plan to increase the health and happiness of our residents, including a redesign of both of our memory care neighborhoods. There are a lot of new entrants in the market, but with the great success we’ve already experienced with iN2L, we really see this innovative engagement program as positioning us as the market leader.  It’s been remarkable. Our residents in independent cottages usually just come over to the main building for Tai Chi, but we quickly saw them start using and enjoying the iN2L too. We simply move it to the theater room and connect it to the big screen TV.  It’s increasing quality of life for all residents. Our slogan is “Live Life Well®” and iN2L is helping us do that.”

For more information about how iN2l is being used at Village on the Park Rogers or Village on the Park Bentonville, please call (479) 214-0673 or visit either website at or

About RCM

Retirement Center Management (RCM) senior living communities enable residents to Live Life Well®. The company was founded in 1996, and its executive team has over 30 years of experience in commercial real estate. Today RCM manages a portfolio of outstanding senior living properties well known for exceptional quality of life and gracious living. Amenities and activities are designed to encourage mental engagement, wellness, and social involvement.

Whether residents choose our independent or assisted living plans or our unique, In Touch Memory Care program, they receive respect, personal service, and compassionate care. RCM brands in Texas and Oklahoma include Carriage Inn, Village on the Park, Spring Creek Village, and The Village communities. All are targeted to potential residents in their surrounding communities. RCM is based in Houston, Texas and is privately held. Visit for more information.

[1] Assessing the Impact of iN2L on Care Center and Memory Care Program Neighborhood Residents as Well as on Staff. Front Porch Center for Innovation and Wellbeing, June-December 2015.

[2] LeadingAge CAST Case Study with Western Home Communities, 2015.

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