Support

Our support team is ready to help

Our team is on hand to answer your questions. Submit a ticket or browse our help desk resources below.

Looking for something else?

Would you like to schedule a demo with our sales team? Do you have a general question? Are you looking for Linked Senior?

Connect with our support team

For any billing or invoicing-related questions, please take a look at our Billing & Invoicing FAQs.

Support Hours:
Monday – Friday: 8:00 am to 5:00 pm MT

Connect with the Lifeloop Support Team

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Linked Senior is now part of LifeLoop

Following the acquisition of Linked Senior by LifeLoop in 2024, we leveraged our combined resources and capabilities to build the leading resident experience platform.

While you may notice some changes in the communications you receive and the Linked Senior website has been redirected to lifeloop.com, rest assured that your logins and functionality will remain the same.

Want to know more about this change? If you have any questions or comments, please don’t hesitate to reach out to your account manager or to our customer success team at support@lifeloop.com.

Access info for your LifeLoop products—select the appropriate resource below.

LifeLoop product resources

Your source of knowledge for the LifeLoop software and app. Our learning community offers videos, documents, and FAQ on specific LifeLoop features. Access guides on getting started with LifeLoop, overview videos for all user types, marketing rack cards and flyers, printables for content items, and resources for our resident and connection portals.

LifeLoop learning community

iN2L product resources

Your customer help center for iN2L systems. Use this portal to read articles and engage with our community.

iN2L help center

LifeLoop University

Your source for comprehensive training on both LifeLoop and iN2L systems. Our in-depth courses are designed for new staff or those who need a refresher on specific topics.

Linked Senior support portal

Your source for information and resources that will help you get started and be successful with Linked Senior.

Linked Senior support portal