We are here to support

If you’re having trouble logging into LifeLoop, go to https://lifeloopapp.com/ and select the blue question mark in the bottom right-hand corner. From there, you utilize our chat or follow guided steps to find the best solution for your login issue.

If your issue is related to Linked Senior or IN2L, please contact support@lifeloop.com for assistance.

You must be invited by your community before you can log in to LifeLoop. Reach out to your community administrator to be added.

Once you are added, you will receive a welcome email with the subject line “Welcome to LifeLoop.” Open the email and select get started to complete your first-time login.

First, check your junk or spam folder for an email with the subject line “Welcome to LifeLoop.”

If you still don’t see it, contact your community administrator to confirm you’ve been invited and request that the email be resent.

Residents and connections must be invited by their community before logging in.

Residents: Contact your community if you have not received a welcome email or login credentials.

Connections (family/friends): Contact your community if you have not received a welcome email.

Yes. Use the blue question mark in the bottom right corner of https://lifeloopapp.com/ to access chat support. The chat will quickly guide you to the best answer or next steps for getting logged in.

If you have attended a LifeLoop webinar and require assistance with access to your CEU certificates, please reach out to webinars@lifeloop.com. If you are interested in attending a webinar to receive CEU credits, you can sign up for webinars at any time here, https://lifeloop.com/living-longer-better.