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Support

Our support team is ready to help

Our team is on hand to answer your questions. Submit a ticket or browse our help desk resources below.


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For any billing or invoicing-related questions, please take a look at our Billing & Invoicing FAQs.

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Support Hours:
Monday – Friday: 8:00 am to 5:00 pm MT

            
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Providing the same level of exceptional service as always

Following the merger of iN2L and LifeLoop in 2022, we leveraged our combined resources and capabilities to build the leading resident experience platform. We've now rebranded our combined company as LifeLoop!

While you may notice some changes in how the platform looks, rest assured that our continued commitment to you and your staff, residents, their family members, and your experience is a top priority.

Want to know more about this change? If you have any questions or comments, please don’t hesitate to reach out to your account manager or our customer success team at support@lifeloop.com.

Access info for your LifeLoop products—select the appropriate resource below.

LifeLoop product resources

Your source of knowledge for the LifeLoop software and app. Our learning community offers videos, documents, and FAQ on specific LifeLoop features. Access guides on getting started with LifeLoop, overview videos for all user types, marketing rack cards and flyers, printables for content items, and resources for our resident and connection portals.
LifeLoop Senior Living software

iN2L product resources

Your customer help center for iN2L systems. Use this portal to read articles and engage with our community.
Software for Assisted Living Facilities

LifeLoop University

Your source for comprehensive training on both LifeLoop and iN2L systems. Our in-depth courses are designed for new staff or those who need a refresher on specific topics.
LifeLoop on a laptop