Upcoming senior living events and webinars

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1. How leaders approach topics like end-of-life support and family relationships
2. What shapes their corporate priorities and decision-making
3. How innovation is redefining engagement in Memory Care

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We’ve all sat through trainings promising to “reduce behaviors,” but let’s be real—how many of those strategies actually work in the heat of the moment? When a resident is yelling non-stop, biting, spitting, seeking possibly illegal sex, pushing through locked doors, or refusing a soiled brief change, caregivers need fast, practical tools that they can grab and use right now—not theories that don’t hold up on a Saturday night shift. This session is all about building a real-world behavior toolkit—sorting through what works, tossing what doesn’t, and making sure the best tools actually show up in daily care. We’ll move fast, sharing strategies for building a toolbox for your team, while brainstorming how to get tools into the hands of the CNAs, nurses, and activity pros who make it all happen. Let’s build a better toolkit together.

Learning objectives:

1. Evaluate which tools are most effective for their specific care environment and discard those that don’t work.
2. Organize a behavior response toolkit that is easy for caregivers to access and use in real-time situations.
3. Apply simple, practical interventions that boost caregiver confidence in handling crisis moments.

Speaker: Benjamin Surmi, Director of Education and Culture, Koelsch Senior Communities

Attendees can earn up to 1 free CEU.

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Our team is looking forward to joining stimulating and thought-provoking gatherings with the nation’s top senior housing professionals at the American Senior Housing Association Chairman's Circle.

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