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LifeLoop and TELS simplify maintenance requests, creating a more responsive and transparent service experience.
OpenLoop Network Flow
Maintenance Requests
Create a transparent, resident-friendly maintenance experience by connecting requests, updates, and completion status across LifeLoop and TELS.
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Empower residents and families: Allow requests to be submitted directly through LifeLoop, reducing friction and giving residents and families confidence that issues are being addressed.
- Improve visibility and satisfaction: Share real-time status updates back to LifeLoop so everyone stays informed, reducing follow-ups, frustration, and uncertainty.
Interested in more OpenLoop Network Flows?
"Our collaboration with LifeLoop reflects a shared commitment to delivering connected systems that support both operational excellence and the resident experience in senior living. Together, we’re enabling seamless, real-time maintenance workflows that give community teams greater visibility while keeping residents informed and confident their needs are being addressed. This level of interoperability is essential to the future of senior living."
- Sue Lieven, Principal Technology Product Manager, Direct Supply, TELS
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Trusted by more than 17,000 communities, the TELS® Platform helps you run smarter, safer, and more efficient buildings. Built for maintenance, housekeeping, and operations teams, it brings everything together in one easy-to-use hub. You can manage work orders and preventive maintenance to stay ahead of compliance and capital planning. With technology that gives you visibility and control, you can work smarter, stay proactive, and protect your buildings for the long term.
Data flows connect data with strategy
Unite your ecosystem
Seamlessly connect systems and vendors across your community into a single, coordinated data environment.
Pre-built data flows
Deploy proven, senior-living–specific integrations without the time or risk of custom development.
Workflow-driven interoperability
Go beyond data transfer to trigger actions, decisions, and outcomes across systems.