The behavior toolkit: Hacks, fixes, and game-changers

 

We’ve all sat through trainings promising to “reduce behaviors,” but let’s be real—how many of those strategies actually work in the heat of the moment? When a resident is yelling non-stop, biting, spitting, seeking possibly illegal sex, pushing through locked doors, or refusing a soiled brief change, caregivers need fast, practical tools that they can grab and use right now—not theories that don’t hold up on a Saturday night shift.

This webinar is all about building a real-world behavior toolkit—sorting through what works, tossing what doesn’t, and making sure the best tools actually show up in daily care. We’ll move fast, sharing strategies for building a toolbox for your team, while brainstorming how to get tools into the hands of the CNAs, nurses, and activity pros who make it all happen. Let’s build a better toolkit together.

Learning objectives:

  1. Evaluate which tools are most effective for their specific care environment and discard those that don’t work.
  2. Organize a behavior response toolkit that is easy for caregivers to access and use in real-time situations.
  3. Apply simple, practical interventions that boost caregiver confidence in handling crisis moments.

View the presentation.

Benjamin Surmi headshot
Benjamin Surmi Director of Education and Culture Koelsch Senior Communities

 

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