Challenge
New Perspective Senior Living, a leading provider of 40 senior living communities, faced challenges in managing their activity calendars. Staff members invested extensive time crafting diverse, engaging, and personalized activities, often dedicating an entire day to planning just one month’s calendar. This manual process hindered meaningful resident interactions, with limited staff bandwidth dedicated towards activity planning.
Additionally, staff lacked an efficient way to track preferences and tailor programming to individual resident needs, adding further challenges to fostering personalized engagement.
New Perspective sought a solution to streamline activity planning, optimize staff efficiency, and boost resident engagement through dynamic, tailored programming.
To address these challenges, New Perspective adopted LifeLoop’s AI-enhanced Calendar Management solution. This solution uses advanced AI to suggest activities aligned with resident preferences and participation trends while adapting to changes, such as move-ins or departures, to ensure programming stays relevant and fresh.
The platform also includes facilitator notes, enabling non-activities staff to step in and lead activities as needed. This flexibility minimizes disruptions during staff shortages and fosters a collaborative, community-driven approach to engagement.
It's such a game changer. I literally don't know what we did without it before, and it wasn't even that long ago that we were doing it without it. We've just seen such fresh new activities coming into play.
Kirsten DeAngelis
Executive Director, New Perspective Senior Living
Results
Since implementing LifeLoop’s AI-enhanced Calendar Management solution, New Perspective Senior Living has seen transformative outcomes:
- Increased staff efficiency: Kirsten DeAngelis, Executive Director, noted that her Life Engagement Manager saves one full day each week on planning. This reclaimed time allows staff to prioritize resident relationships and strengthen community connections.
- Improved adaptability: Facilitator notes empower non-activities staff to confidently lead programs, ensuring uninterrupted activities during staffing gaps. Resident-led activities have also flourished, fostering creativity and a sense of community ownership.
- Enhanced resident engagement: Tailored activity suggestions, particularly for new residents, have boosted participation and helped residents build social connections more quickly. Personalized programming has been key to making new move-ins feel welcome and supported.
LifeLoop’s AI-enhanced Calendar Management solution has empowered New Perspective Senior Living to overcome its operational challenges, enabling staff to work more efficiently while delivering meaningful and engaging experiences for residents. By streamlining processes and prioritizing personalization, New Perspective has redefined its approach to resident engagement and community vibrancy.
Watch this on-demand webinar to hear directly from Kirsten and Jaime about how LifeLoop's AI-enhanced calendar management has helped them save time and elevate their resident engagement: