Congratulations to the Communities That Shine!
The communities that shine the brightest understand that creating a world where seniors live with purpose, passion, and joy, is paramount to making senior living exceptional for everyone. The winners of the Communities That Shine Awards embody that mission in everything they do, and we are honored to recognize them!
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2024 Communities That Shine Winners
LifeLoop is excited to announce the winners of the 2024 LifeLoop Communities That Shine Awards! Read their stories to discover the inspiring ways our innovative community partners are leveraging smart technology solutions to make senior living exceptional for residents, staff, and families.
Multi-Site Operator Winners
Multi-site operators (customers that own and manage multiple senior living facilities across different locations) recognized for their excellence in implementing and successfully leveraging LifeLoop technology across their portfolios of communities.
American Senior Communities
Indianapolis, IN
Brilliance in Portfolio-wide Personalized Engagement
American Senior Communities (ASC) enhances resident engagement across its 79 participating communities by integrating technology like Linked Senior by LifeLoop to provide personalized and meaningful experiences. Their focus on life stories creates a strong sense of connection and engagement for residents.
Outcomes
- One-on-one engagement has been simplified through music, photos, and memory-based activities, even for sensory-communication-dependent residents
- Staff spend less time on preparation and more time directly with residents, boosting engagement and well-being
In their words
"By engaging residents based on what is personally meaningful to them, we are able to promote better well-being and quality of life for our residents. Engagement professionals spend less time researching and planning and more time where it matters: with the residents!" - Janean Kinzie, VP of Social Wellness & Enrichment
Grace Management, Inc.
Maple Grove, MN
Brilliance in Portfolio-wide Engagement Improvement
Grace Management, Inc. has transformed resident engagement across its portfolio of over 60 communities by leveraging LifeLoop's robust digital tools. Their use of data-driven insights has allowed for tailored, impactful programming.
Outcomes
- Insights data allows staff to create personalized roles and activities for residents, fostering both socialization and autonomy, resulting in consistently high engagement levels, particularly in memory care
- Administrative efficiency has improved significantly, enabling staff to dedicate more time to resident engagement
- Families are benefitting from real-time updates and communication tools that enhance their connection with loved ones
In their words
"With LifeLoop, we've been able to set goals based on engagement for each level of programming and collectively as an organization to help us elevate our programs and promote further engagement in our communities. We are especially proud that across Grace, our memory care engagement has averaged 91% this year!" - Ashlea Smalley, National Director of Life Enrichment and Memory Care
Community Winners
Specific communities recognized for their successful implementation, usage, and adoption of technology within their specific community to enhance life for their residents, staff, and families.
Carillon Memory Care
Lubbock, TX
Brilliance in Program Delivery
Carillon Memory Care stands out as a leader in resident engagement and personalized dementia care. Their commitment to using technology, particularly iN2L by LifeLoop, has significantly enhanced the lives of their residents by providing more options in how they deliver activity services.
Outcomes
- Dementia residents have the opportunity to maintain skills and be challenged cognitively through technology, setting Carillon apart from other facilities
- Residents eagerly participate in daily activities, with increased anticipation and early attendance to "get a good seat"
- Residents say, "I learned something today" and "I love that I'm able to have this experience again in my life"
In their words
"iN2L by LifeLoop has given us more options in how we deliver activity services. It helps to accommodate many skill levels and the preferences of our dementia residents, provides immediate access to programs, and allows for more time to focus on the activity and not prepping/researching." - Kay Nichols, CTRS, Memory Care Program DirectorEnclave at Cedar Park
Cedar Park, TX
Brilliance in Resident Empowerment
The Enclave at Cedar Park has revolutionized resident communication and engagement within its senior living community. With the LifeLoop platform, residents are empowered to access activity schedules and community news with ease, creating an inclusive and comfortable environment where technology enhances their daily lives.
Outcomes
- The Communication/Announcement feature ensures residents and families remain informed and involved, creating a personalized connection
- Residents actively use the LifeLoop app on their phones to browse and participate in activities, improving social and cognitive engagement
In their words
"Residents want to feel that although times and tech are changing rapidly, they are able to engage. Every day I have residents scrolling their phones and looking up programs and activities via LifeLoop. Having this availability gives them the information they need to take part in social, fitness, spiritual, and cognitively enhancing programs that improve their daily lives." - Terri Baroden, Director of Entertainment and ProgrammingLakeside and The Lighthouse, Immanuel
Omaha, NE
Brilliance in Person-Centered Care
Lakeside and The Lighthouse use LifeLoop to create multi-sensory engagement experiences that cater to diverse cognitive and physical abilities. With LifeLoop's innovative tools, they can deliver individualized and group engagement options that enhance the lives of residents across all care levels.
Outcomes
- Staff are enabled to tailor activities to individuals with varying abilities and interests in meaningful ways that enhance residents' emotional and cognitive well-being
- Insights gained from LifeLoop enable the development of quality improvement initiatives, fostering a culture of continuous enhancement
In their words
"Our residents comment on the quality of the presentation style and sensory aspects of our programs, because our staff are able to plan an elevated experience, but also because we are able to be responsive to the needs within the group and transition to a topic of their interest in a way that is immediate and thorough." - Cameo Rogers, Corporate Life Enrichment ManagerMorningStar Senior Living of Billings
Billings, MT
Brilliance in Resident Engagement
MorningStar in Billings has embraced LifeLoop to transform resident and family experiences. Their proactive use of data allows them to tailor activities and ensure residents feel connected and purposeful. The integration of iN2L by LifeLoop further supports cognitive and social engagement.
Outcomes
- Monitoring activity trends enables one-on-one interventions, reducing isolation and enhancing emotional well-being
- Improved transportation scheduling and increased resident satisfaction have contributed to a thriving, socially active community
In their words
"The residents who are welcomed into our community often choose us because of the variety and choices of the activities we are hosting. It is a big draw for many residents and family members to know their loved one has many options when it comes to socialization and sense of community." - Laura Smith, Life Enrichment CoordinatorPine Haven Christian Communities
Sheboygan Falls, WI
Brilliance in Family Engagement
Pine Haven Christian Communities has revolutionized engagement through LifeLoop, empowering staff to deliver personalized activities efficiently. The community fosters deeper family connections and resident satisfaction through LifeLoop's calendar and robust communication tools.
Outcomes
- Families actively engage with the community through the LifeLoop calendar and photo-sharing tools, leading to increased family involvement and enhanced resident well-being
- Staff save a significant amount of time with the calendar planning and attendance tracking features, increasing efficiency and satisfaction
In their words
"LifeLoop’s communication tools make it simple and cost-effective to invite families to events, and families love seeing photos of their loved ones enjoying activities. Often family members tell us that they will check their app, see what activities there were in the morning, then call in the afternoon to talk with their resident. These features have helped us use technology to enrich daily life while keeping everyone connected and engaged." - Martina Wessels, Life Enrichment ManagerRouse
Youngsville, PA
Brilliance in Staff Satisfaction
Rouse stands out for its commitment to not only provide opportunities for residents to engage in their favorite activities independently, but also to provide a community where staff feel satisfied and supported. LifeLoop has been instrumental in both enhancing resident engagement and streamlining multiple staff tasks, resulting in happier staff who have more time to focus on their residents.
Outcomes
- By reducing administrative tasks and simplifying processes, LifeLoop has empowered staff to feel more organized and efficient
- Using LifeLoop's unified platform has streamlined activity tracking, making it much easier for staff to track participation, monitor resident preferences, and adjust programming accordingly
In their words
"LifeLoop has made it significantly easier for staff to manage their daily tasks, reducing the time spent on administrative work and allowing them to spend more meaningful time with residents. This increased floor time means staff can focus on building stronger relationships with residents and providing the personalized care that is central to their roles." - Reyd Martin, Director of CORE ServicesThe Willows at Harrodsburg
Harrodsburg, KY
Brilliance in Activity Participation
The Willows at Harrodsburg stands out for its creative use of LifeLoop to make activities more accessible and engaging for residents with cognitive or visual impairments. The vibrant visual displays, shared photos, and activity documentation enrich both residents’ and families’ experiences and motivate residents to participate in future activities.
Outcomes
- Easy-to-view displays of activities and photos throughout the community inspire participation and pride, with residents sharing their pictures and experiences with family members
- LifeLoop’s photo-sharing and activity attendance tracking features keep families informed, enhancing communication and promoting emotional connections with their loved one
In their words
"Residents view this as a quality place to live due to our use of LifeLoop and other programs to impact not only their physical well-being, but their emotional well-being." - Crystal White, Life Enrichment AssociateWellQuest of Granite Bay
Granite Bay, CA
Brilliance in Marketing
WellQuest of Granite Bay Living excels in leveraging technology to enhance resident engagement and family connections. Their innovative approach to technology has earned them a reputation for providing a dynamic environment where residents feel supported, engaged, and connected to their families, setting them apart from other senior living options in their area.
Outcomes
- Valuable data and insights helps fine-tune their marketing strategies, resulting in a targeted approach that helps attract and retain residents
- Residents are more satisfied and feel a stronger sense of community, leading to a longer stay
In their words
"LifeLoop offers a digital platform for WellQuest that helps in enhancing communication and engagement for residents, their families, and staff. By providing residents with more personalized experiences, social engagement opportunities, and interactive activities, LifeLoop improves the overall quality of life for residents." - Yanik Rodriguez, Program DirectorWestminster St. Augustine
St. Augustine, FL
Brilliance in Improving Quality of Life
Westminster St. Augustine excels in providing innovative, inclusive activities tailored to residents with diverse abilities and needs. By innovatively utilizing iN2L by LifeLoop, they have redefined the way residents experience engagement and support, and empowered staff to deliver life-enriching experiences.
Outcomes
- Delivering a wide variety of iN2L programs like spiritual music, trivia, and interactive activities help engage residents, including a deaf individual who greatly benefited from the accessible content
- Staff feel more engaged with residents on personal levels which greatly increases staff satisfaction and thus positively impacts staff retention, as staff enjoy their job and look forward to working with and engaging with residents in their day-to-day work
In their words
"Residents who are unable to leave their rooms due to physical limitations and those who are in need of motivation to participate in activities greatly benefit from having iN2L and LifeLoop technology always available to them, and many of these residents have praised how it allows them to feel engaged and connected in their own personal ways." - Kori Montague, Director of Activities and Volunteer ServicesWoodlands Creek Senior Living
Clive, IA
Brilliance in Insights-Driven Engagement
Woodlands Creek Senior Living transforms engagement through data-driven insights and personalized activity planning. Their use of LifeLoop's reporting and community data dashboard provides staff with information to ensure every resident has the opportunity to be reached and engaged, fostering a thriving, inclusive environment.
Outcomes
- Resident engagement increased from 50-60% to 80-100% throughout all levels of care
- Resident biographies and real-time participation data enable staff to know the individual interests of each resident, easing the process of planning activities for ALL residents to have the opportunity to be engaged
- The reports and statistics on the dashboard, specifically the "trending down" numbers, help staff see who needs extra attention or push to increase engagement
In their words
"An example of how LifeLoop has impacted resident well-being at my facility is knowing the daily schedule right at their fingertips. When residents are in the know of the happenings in their communities, whether it's lifestyle, dining, transportation, they receive the best experience possible." - Natalie Wisenbaker, Lifestyle DirectorWant to learn more about how these communities shine?
LifeLoop is proud to feature the winners of this year's Communities That Shine Awards in our Flourishing Communities webinar series! This series features senior living communities that are leveraging technology to create exceptional experiences for their residents, their families, and community staff. Learn more and register for upcoming webinars here!
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Learn how LifeLoop can help your community shine!
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