Congratulations to the Communities That Shine!
The communities that shine the brightest understand that creating a world where seniors live with purpose, passion, and joy, is paramount to making senior living exceptional for everyone. The winners of the Communities That Shine Awards embody that mission in everything they do, and we are honored to recognize them!
2023 Communities That Shine Winners
We're excited to recognize the winners of the 2023 LifeLoop Communities That Shine Awards! Read their stories to discover the inspiring ways our innovative community partners are leveraging smart technology solutions to make senior living exceptional for residents, staff, and families.
Astral at Auburn
Auburn, IN
Brilliance in Fostering Connections
Astral at Auburn’s approach centers on empowering families to encourage participation in community activities, bridging the gap between residents’ comfort zones and beneficial cooperative engagement. Their dedication to breaking down barriers of engagement by leveraging LifeLoop allows them to promote a vibrant and connected community atmosphere.
Outcomes
- 75% improvement in communication between residents and families since implementing LifeLoop
- 50% of staff feel their overall job is easier, better, or more satisfying since implementing LifeLoop
In their words
"LifeLoop has successfully transformed communication dynamics in our community, enhancing transparency and ensuring that families feel actively involved and informed about the well-being and engagement of their loved ones within the community." - Grace Faurote, Executive Director
Mount Alverna Village
Parma, OH
Brilliance in Purposeful Engagement
By utilizing features for both one-on-one engagement and group programs, Mount Alverna Village has created a lively and interactive community atmosphere. Additionally, with the use of LifeLoop, Mount Alverna Village was able to consolidate its previously used programs and create an efficient and streamlined approach to resident engagement.
Outcomes
- 100% increase in resident engagement since implementing LifeLoop
- 100% improvement in communication between residents and families since implementing LifeLoop
In their words
“It is user-friendly and easy to navigate. I love to use LifeLoop engagement content because it is wonderful for all stages of Memory Loss. You can gear programming towards any functional level with a successful outcome.” - Brandie Demming, LPN
New Cassel Retirement Center
Omaha, NE
Brilliance in Resident Wellness
New Cassel Retirement Center understands that its residents have unique needs, so the Pastoral Care department utilizes LifeLoop to develop individualized approaches to each resident. With the ability to track attendance and receive insights into residents' social interactions, this community can get to know residents in a deeper, more meaningful way.
Outcomes
- 50% increase in resident engagement since implementing LifeLoop
- 75% of staff feel their overall job is easier, better, or more satisfying since implementing LifeLoop
In their words
“LifeLoop is a great resource, as it provides me knowledge of many things about the residents, transportation needs, life enrichment participation, and building maintenance, on one platform. Having LifeLoop as a resource to help our team fulfill our mission and core values to serve our residents and families is something that we are proud of.” – Tracy Lichti, President & CEO
New Perspective | Roseville
Roseville, MN
Brilliance in Resident Empowerment
New Perspective | Roseville has embraced LifeLoop technology as a way to provide a wide range of engagement opportunities for its residents. The ease of using the applications within LifeLoop is very beneficial for both team members and residents, as residents have a wide variety of platforms that can be used and personalized for their unique use.
Outcomes
- 75% increase in resident engagement since implementing LifeLoop
- 75% improvement in communication between residents and families since implementing LifeLoop
In their words
“LifeLoop's systems have provided innovative programs to improve well-being and quality of life for older adults. The ability of these platforms to create positive engagement and purpose is profound. The level of engagement and productivity of our Residents have increased tenfold since using this amazing technology.” - Elizabeth Potente, Executive Director
Opportunities, Inc.
Fort Atkinson, WI
Brilliance in Transforming Program Delivery
Opportunities, Inc. leverages the LifeLoop engagement system’s flexibility to allow individualized content adaptation, which has been crucial in meeting the diverse needs of its memory care and Day Services program participants. Staff use the technology to assist with the development, coordination, and implementation of individualized and group activities that enhance participants’ skills in social interaction, educational communication, and community integrations.
Outcomes
- 50% increase in participant engagement since implementing LifeLoop
- 100% of staff feel their overall job is easier, better, or more satisfying since implementing LifeLoop
In their words
"The LifeLoop system truly enriches, enhances, and advances lives and promotes independence for all abilities, encouraging exploring everything from local communities to the entire world. We’re able to enrich our participants’ lives with interactive activities for one life, at a time, with favorite games, trivia contests, and of course bingo! The content enhances lives by expanding knowledge of music, hobbies, crafts, and more, and we can advance lives through virtual experiences, travels, and trips around the world." - Barb LeDuc, President/CEO
Presbyterian SeniorCare Network - Longwood at Oakmont
Verona, PA
Brilliance in Resident Engagement
Presbyterian SeniorCare Network’s commitment to making aging easier has been elevated by LifeLoop’s engagement content, enabling staff to create deeply personal and emotional experiences for their residents. At the Longwood at Oakmont community, staff leverage the platform’s adaptability and wide-ranging content daily to allow residents, team members, and family members to engage in more personable and meaningful ways.
Outcomes
- 100% increase in resident engagement since implementing LifeLoop
- 100% improvement in communication between residents and families since implementing LifeLoop
In their words
"Our team takes their time to teach our residents and family members how to use these systems/tablets. Once they know how to use them, there is so much more engagement with their loved ones, laughter, and beautiful smiles. Sometimes the conversation doesn't make that much sense, but to watch loved ones interacting again, it’s magical. Technology at this level has truly been a game changer for us for close to 20 years." - Carrie Chiusano, Executive Director
Sitter & Barfoot Veterans Care Center
Richmond, VA
Brilliance in Person-Centered Care
Sitter & Barfoot Veterans Care Center utilizes the LifeLoop engagement platform to provide access to activities that meet the spiritual, social, physical, intellectual, emotional, and even environmental needs of veteran residents. The vast LifeLoop engagement content library enables staff to make quick adjustments to activities, keeping residents engaged and interested. Whether it’s switching from a group exercise to a sing-along or from a movie to a trivia game, staff are able to accommodate each resident’s specific needs.
Outcomes
- 100% increase in resident engagement since implementing LifeLoop
- 100% improvement in communication between residents and families since implementing LifeLoop
In their words
“Here at Sitter & Barfoot, we are proud to partner with LifeLoop to engage our residents in a variety of activities throughout the day in order to improve their quality of life. There is always something new for residents, family members, and staff to explore together!” - Valerie Dodson, Memory Care Programming Director
Pine Grove Crossing Assisted Living & Memory Care
Parker, CO
Brilliance in Community Connections
Pine Grove Crossing Assisted Living & Memory Care, a Stellar Senior Living community, utilizes LifeLoop’s engagement content to deliver intellectual activities to stimulate cognition including trivia, travel videos, slideshows, and history. The community has also overcome communication barriers between the community, employees, residents, and families by utilizing the communication tools within LifeLoop, increasing effective communication as well as participation from families in activities and events.
Outcomes
- 75% increase in resident engagement since implementing LifeLoop
- 100% improvement in communication between residents and families since implementing LifeLoop
In their words
“Stellar Senior Living was looking for a way to improve communication with all the lives we touch—LifeLoop was that tool for us! We have seen tremendous improvements in the lives of our residents and families primarily because of these communication tools. This is a HUGE selling point for our communities and something that sets us apart from other senior living companies.” - Caitlin Curtis, Director of Resident Experience
The Heritage Memory Life Community
Syracuse, NY
Brilliance in Resident Experience
The Heritage brings entertainment right to its residents, even the ones who don't often want to leave their units. The wide variety of engagement content and convenience of the mobile LifeLoop engagement systems have created a wonderful experience for both staff and residents and have helped staff form trusting, loving relationships with their residents.
Outcomes
- 75% increase in resident engagement since implementing LifeLoop
- 50% of staff feel their overall job is easier, better, or more satisfying since implementing LifeLoop
In their words
“Having the LifeLoop system at The Heritage has been a game-changer for residents, staff, and families because it fosters engagement on so many different levels. There’s something for everyone at any stage of dementia, and one of the greatest successes has been our ability to provide stimulation and engagement for residents who normally wouldn’t participate in traditional programming.” - Stephanie Deecher, Assistant Administrator
The Kensington at Walnut Creek
Walnut Creek, CA
Brilliance in Family Engagement
The Kensington at Walnut Creek uses LifeLoop to truly engage family members in the ongoing care of their loved ones. LifeLoop enables community staff to see which residents attended activities, and it helps family members because they can view what activities their mom or dad are attending or not attending, and they can help in motivating and encouraging them to participate.
Outcomes
- 25% increase in resident engagement since implementing LifeLoop
- 75% overall resident satisfaction with the LifeLoop solution
In their words
“We have access to LifeLoop on our phones, which makes it easily accessible for staff and families. It’s also great for communication with certain audiences, i.e., sending out flyers in mass to family members to invite them to special events and messaging with residents in the chat feature. I could go on and on with the benefits...it is easy to use and very user friendly.” - Kayla Pierce, Art of Living Well Director
The Pearl at Jamestown
Baton Rouge, LA
Brilliance in Engagement Innovation
Staff at The Pearl at Jamestown leverage LifeLoop to enhance engagement between residents and their families. Families have greatly benefitted from having visibility into their loved one’s engagement within the community when they are not present. This insight provides comfort to families and residents, especially during transition periods such as the move-in phase when anxiety is at its height.
Outcomes
- 100% increase in resident engagement since implementing LifeLoop
- 100% of staff feel their overall job is easier, better, or more satisfying since implementing LifeLoop
In their words
“The full adoption of the LifeLoop platform has made a remarkable impact on virtually every aspect of The Pearl at Jamestown’s culture and climate. Distinct improvements in family communication, activity management, digital signage, and most importantly, cognitively supportive resident engagement are all a result of the belief in and application of the resources this system provides.” - Victoria James, Director of Programming
The Watermark at Napa Valley
Napa, CA
Brilliance in Staff Efficiency
The ability to create monthly newsletters to highlight featured activities and outings, provide additional information for new offerings, and request feedback for previous offerings has proved invaluable to The Watermark at Napa Valley. Staff can easily create and publish monthly, weekly, and daily calendars for members so that they can be more engaged. Most importantly, they’re able to facilitate meaningful connections between members and their families, giving family members a clear picture of what their loved ones are doing each day.
Outcomes
- 75% increase in resident engagement since implementing LifeLoop
- 75% of staff feel their overall job is easier, better, or more satisfying since implementing LifeLoop
In their words
"Our mission at Watermark at Napa Valley is to create engaging and innovative communities where people thrive. LifeLoop has been an integral part of helping us achieve that mission. With LifeLoop, we can give our members easy access to the calendar of events, activities, and outings as well as monthly newsletters and bulletins. It also allows family members to be involved in their loved ones day to day from near and far." - Grant Wegner, Executive Director
Want to learn more about how these communities shine?
LifeLoop is proud to feature the winners of this year's Communities That Shine Awards in our all-new webinar series, Flourishing Communities! This series features senior living communities that are leveraging technology to create exceptional experiences for their residents, their families, and community staff. Learn more and register for upcoming webinars here!
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