Congratulations to the Communities That Shine!

Sinceri Senior Living 

Vancouver, WA

Brilliance in Portfolio-wide Personalized Engagement 

Sinceri excels in scaling personalization across multiple communities, embedding LifeLoop into their culture, not just operations. Residents actively shape programming through shared calendars and planning sessions, while AI-enhanced bios help teams know residents deeply and engage authentically—shifting engagement from standardized programming to deeply personal, identity-building experiences. 

Outcomes

• Substantial increases in participation due to shared calendar planning sessions and customized schedules
• Deeper resident-staff relationships with AI-generated life story bios to help team members know residents more personally
• Increased family satisfaction and trust—especially in memory care—through connection portal updates

In their words

“The LifeLoop platform has helped reduce resident isolation by shifting engagement from one-size-fits-all programming to experiences that are more personal and meaningful. By capturing individual life experiences and interests, our teams are better equipped to design activities that truly resonate with each resident—giving them a stronger sense of identity and belonging.”

- Holly Mount, VP of Resident Experience

The Bristal Assisted Living

Brilliance in Staff Satisfaction

The Bristal Assisted Living shines by creating a more confident, supported staff experience by using LifeLoop to centralize engagement insights, calendars, and communication. With clearer visibility into resident participation and proven engagement approaches, staff experience less day-to-day stress, smoother coverage, and more predictable workflows—allowing them to focus on meaningful resident connection.

Outcomes

• Centralized calendars, notes, photos, and participation history reduce daily stress and make coverage shifts easier and more manageable for staff
• Easy access to resident participation history and proven approaches helps staff step into programs with clarity rather than guesswork
• Visible documentation of engagement and positive family responses help staff see the impact of their work and feel valued for the moments they create

In their words

“Staff satisfaction improved once daily workflow became simpler and more predictable. Team members no longer have to juggle multiple systems or rely on memory to track attendance, follow up with residents, or respond to family questions.” 

- Evan Rossi, Corporate Director of Program Innovation and Engagement

Watermark Retirement Communities  

Tucson, AZ

Brilliance in Engagement Innovation 

Watermark shines by delivering dynamic, in-the-moment programming—keeping spaces active and residents curious. LifeLoop and iN2L content allow teams to adapt activities in real time, surface shared interests quickly, and use AI-enhanced onboarding to scale personalization—bringing engagement to life the moment families walk in. 

Outcomes

• More flexible, "in-the-moment" engagement that adapts to resident energy and interest
• Expanded personalization from day one with faster, more consistent onboarding and resident interviews supported by AI
• Strong differentiation through vibrant digital displays and visible engagement that bring community life to life for prospective families

In their words

"LifeLoop's Resident Onboarding allows us to dive into learning more about residents from day one, which demonstrates our commitment to resident knowledge and personalization.  And within moments of learning about a person, we can identify who else in the community shares their interests and experiences.”

- Maureen Garvey, Director of Resident Experience

Acoya Shea

Scottsdale, AZ 

Brilliance in Fostering Connections 

Acoya Shea shines in making connection effortless and visible across daily life. LifeLoop serves as the heartbeat of daily life with shared calendars, displays, photos, and updates—keeping residents informed, families connected in real time, and staff focused on relationships instead of logistics. 

Outcomes

• Community-wide visibility leads to increased participation, engagement, and residents staying informed and socially connected 
• Streamlined communication and sign-ups reduce staff paperwork and increase direct, in-person engagement 
• Real-time updates keep families informed and connected, even when they live far away

In their words

"At Acoya Shea, connection is at the heart of everything we do. LifeLoop has helped us bring that mission to life—making communication seamless, engagement effortless, and every day more meaningful."

- Lexi Anderson, Resident Lifestyle Director

Cooper Trail Senior Living

Bardstown, KY

Brilliance in Purposeful Engagement

Cooper Trail excels in meeting residents where they are—socially, emotionally, and personally. By using LifeLoop to track interests and participation history, the team delivers tailored invitations, supports resident-led activities, and ensures engagement feels inclusive rather than one-size-fits-all. 

Outcomes

• Personalized invitations based on participation history allow staff to match residents to activities they genuinely enjoy 
• Residents take ownership by planning and facilitating activities, strengthening purpose and pride
• Real-time photos and engagement recaps provide peace of mind for families 

In their words

"Through LifeLoop, we track individual resident preferences, participation history, and feedback. This allows our team to intentionally invite residents to activities they genuinely enjoy, rather than offering a one-size-fits-all approach."

- Adrienne O'Bryan, Guest Relations

Country Meadows Retirement Community

Frederick, MD

Brilliance in Community-Wide Engagement

Country Meadows Frederick shines by turning everyday moments into meaningful enrichment. Resident-led programs, shared talents, and purpose-driven activities are amplified through LifeLoop, reinforcing pride and fulfillment. Families feel connected and reassured by seeing daily life unfold, and staff gain efficiency through AI-supported planning tools that allow more time on the floor. The community shines by making engagement highly visible, inclusive, and shared. 

Outcomes

• Campus-wide displays and calendars drive higher participation across levels of care
• Residents reengage with lifelong passions through music, fitness, education, and resident-led classes
• AI-supported content and planning tools reduce prep time, increasing staff time with residents 

In their words

"Directing choirs, teaching classes, purposeful service—it’s simply endless. LifeLoop has helped create a connected, engaged, and purpose-driven community where residents feel seen and valued."

- Melanie Long, Dynamic Living Director

Esplanade of Woodmere

Woodmere, NY

Brilliance in Person-Centered Care

Esplanade of Woodmere leverages LifeLoop to support deeply personalized, emotionally meaningful engagement for residents living with memory loss. LifeLoop content is intentionally selected—music, reminiscence, puzzles, and family-uploaded photos—to spark recognition, comfort, and connection, empowering staff to deliver emotionally responsive, individualized care grounded in each resident's story. 

Outcomes

• Reminiscence-based content (music, trivia, photos) sparks deeper emotional connections for memory care residents
• AI-assisted simplified documentation and visible impact help staff feel present, effective, and appreciated
• Transparent sharing of daily moments reassures families that residents are engaged and valued beyond clinical care

In their words

"Engagement is not treated as a scheduled activity but as part of daily life. LifeLoop helps us capture and share these moments, but it's the people behind the technology who make them meaningful."

- Dari Gonzales, Memory Care Director 

MorningStar at Bear Creek Memory Care

Colorado Springs, CO

Brilliance in Proactive Wellness

MorningStar at Bear Creek stands out for using engagement data as a tool for proactive wellness and advocacy. LifeLoop participation trends help staff adapt programming, coordinate with care teams, and identify changes early, allowing residents to experience more joy, purpose, and confidence through adaptive programming, while families gain trust through visibility and outcomes. 

Outcomes

• Participation trend analysis identifies changes in resident well-being earlier than traditional observation 
• Adaptive programming increases participation for residents with mobility challenges and supports reduced fall risk
• Families express strong confidence during care conferences and tours with clear, real-time engagement insight

In their words

"LifeLoop has been instrumental to resident participation at my community. Using LifeLoop's report feature has helped me to advocate for my residents in so many ways, like directly being able to coordinate with our care team when a change or downward trend is detected. Thanks to LifeLoop, my team can often see large-scale changes in our residents well before the change is seen by others."

- Gresha Glapion, Life Enrichment Director 

New Perspective Long Grove

Long Grove, IL

Brilliance in Insights-Driven Engagement

New Perspective Long Grove transforms engagement insights into meaningful, personalized experiences that reduce isolation and strengthen connection. By fully integrating LifeLoop’s interest tagging, attendance trends, and AI-enhanced resident profiles, the team proactively identifies disengagement, responds early to isolation, builds programming around real resident interests, and adapts continuously based on participation data—driving stronger resident purpose, staff efficiency, family trust, and a dramatic occupancy turnaround.

Outcomes

• Residents stay socially connected longer, contributing to a 172-day increase in length of stay in communities with high use of LifeLoop
• 96% of staff save 1–6 hours per week, giving them more time to spend on one-on-one resident interaction
• Improving resident engagement and retention while building family trust through visible, transparent daily life led to stronger referrals and higher tour conversion

In their words

Novellus Clairemont

San Diego, CA

Brilliance in Proactive Engagement

Novellus Clairemont stands out for how intentionally they use LifeLoop as a proactive engagement engine. Their forward-looking approach leverages LifeLoop’s personalized reminders, real-time updates, and centralized communication to help residents participate more consistently and comfortably, keep families connected and reassured, and allow staff to focus on meaningful one-on-one connections. 

Outcomes

• Increased resident participation through proactive reminders and interest-based programming
• Automated calendars and attendance tracking free staff to focus on individualized outreach
• Stronger family confidence through real-time photos, updates, and transparent communication 

In their words

Palo Alto Commons

Palo Alto, CA

Brilliance in Resident Empowerment

Palo Alto Commons uses LifeLoop to foster a resident-driven culture where individuals help shape daily life. LifeLoop enables residents to plan, lead, and promote activities—such as wine tastings and karaoke—transforming engagement from participation into ownership.

Outcomes

• Stronger purpose and fulfillment through resident programming ownership, leadership, and recognition
• Increased participation through daily visibility, reminders, and resident-led programming
• Reduced family anxiety (especially for new and memory care families) through consistent updates and photos 

In their words

The Loudonville Assisted Living Residence

Loudonville, NY

Brilliance in Resident Experience

The Loudonville Assisted Living Residence ensures no resident is overlooked by using LifeLoop to make residents feel seen, welcomed, and valued. LifeLoop participation insights help staff spot isolation early and respond with targeted outreach, while real-time updates keep families connected with confidence, turning everyday moments into meaningful connection and creating a culture where belonging is reinforced daily.  

Outcomes

• Increased engagement through reminders, familiarity, and personalized programming to residents with low participation trends
• Improved family satisfaction through transparency and specific conversation starters
• Greater efficiency and higher staff morale by using AI-supported insights and streamlined documentation to reduce paperwork and repetitive phone calls 

In their words