LifeLoop brings AI to life for senior living with new AI-enhanced solution that delivers value to staff and residents
Quick-start video chat on iN2L’s touch screen tablet keeps more seniors connected with family, friends, and healthcare providers
Denver, CO—June 25, 2020—iN2L®, the leading provider of person-centered digital engagement to the senior living market, announces a new vendor partnership with Lifesize®, a global innovator of immersive enterprise communication solutions. As part of the partnership, the companies will provide easy-to-use video communication capabilities to the community operators, residents, and residents’ families supported by iN2L’s engagement technology solutions.
At the height of the COVID-19 pandemic, with senior living providers facing the challenge of continuing to find ways for their residents to stay connected with family and friends when in-person visits were restricted for their own safety, iN2L released an enhanced version of its senior-friendly tablet including Lifesize’s quick-start video chat application. With a simple tap on the tablet’s touch screen, senior living residents can visit with their friends and loved ones whenever they want. Initiating a video call only requires tapping a video icon, allowing residents to talk with up to seven people simultaneously in one video chat session.
“The issue of reducing social isolation among older adults has always been important and one that iN2L is committed to solving,” said Lisa Taylor, iN2L CEO. “The pandemic has forced this issue into the spotlight and created a critical need for a solution that can facilitate the daily touchpoints of connection that elders have come to rely on as part of the senior living experience. We are pleased to partner with Lifesize to meet this need quickly and in a way that is seamlessly integrated into a familiar technology device, making it easy for seniors to utilize and manageable for community staff. Our new video chat powered by Lifesize has already facilitated thousands of connections between residents and those they love.”
In addition to facilitating personal connections for family and friend video chat sessions, the Lifesize video application can also be used to support scheduled healthcare appointments as telehealth visits in accordance with recent allowances issued by the Centers for Medicare & Medicaid Services (CMS). The same quick-start functionality helps residents easily “attend” scheduled appointments with primary care, specialist care, urgent care, mental health, nutrition, and therapy providers via video. Because Lifesize supports video feeds for up to eight parties in the same video chat session, family members can also participate remotely in telehealth appointments by joining through popular web browsers.
“Partnering with iN2L to bring video communication capabilities to senior living communities is both a natural fit and a worthy mission,” said Craig Malloy, Lifesize CEO. “iN2L has deep expertise in connecting older adults with engaging content and Lifesize has focused on connecting people face to face over video since the day we were founded. As the pandemic-defined path for all industries, including senior living, continues to change, we are proud to be part of this portable and senior-friendly solution and look forward to working with iN2L in facilitating new methods for care.”
To learn more about the enhanced iN2L tablet, including Lifesize video chat, visit in2l.com/tablet.
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About iN2L
As the market leader in content-driven engagement for seniors, iN2L has been creating possibilities, enjoyment, and connection for older adults since 1999. iN2L’s expansive content library promotes wellness, empowerment, and engagement among older adults and is the foundation for activities that facilitate social interaction, cognitive and physical exercise and therapy, education, reminiscing, areas of interest, and memory support engagement. iN2L is a critical part of the resident experience in more than 3,000 nursing homes, assisted and independent living communities, memory care settings, and adult day programs across the U.S. and Canada. For more information, visit www.in2l.com.
About Lifesize
Lifesize delivers immersive communication experiences for the global enterprise. Our complementary suite of award-winning cloud video conferencing and cloud contact center solutions empowers organizations to elevate workplace collaboration, boost employee productivity and improve customer experiences from anywhere and from any device. To learn more about our analyst-recognized solutions and see why tens of thousands of leading organizations like Yelp, RBC, Yale University, Pearson, Salvation Army, Shell Energy and NASA rely on Lifesize for mission-critical business communications, visit www.lifesize.com or www.serenova.com.