The impact of a technology solution on operational efficiency and stakeholder satisfaction in senior living

A 12-month evaluation examining the impact of implementing a comprehensive senior living technology platform across a large multi-state senior living organization

Led by LifeLoop Principal Researcher, Dr. Lydia Nguyen, and Grace Management National Director of Memory Care and Life Enrichment, Dr. Ashlea Smalley, this study focused on measuring the outcomes of applying the LifeLoop solution to improve Grace Management’s operational workflows, staff and resident satisfaction, and portfolio performance.

Download the research study to learn how LifeLoop helped Grace Management achieve:

• Consistent workflow efficiencies to save staff meaningful time and mitigate caregiver burnout, resulting in a 16-point staff NPS increase
• Unified and data-informed programming to drive personalized resident care and experiences
• Consolidating systems to standardize portfolio operations and maintain brand integrity
• Cumulative resident and staff satisfaction gains that contributed to Grace Management doubling its occupancy rate growth against the industry average