Personalized resident engagement at scale: LifeLoop continues AI innovation with resident onboarding solution
DENVER – March 25, 2025 – LifeLoop, the leading resident and staff experience solution for senior living, announced today the addition of AI-enhanced Resident Onboarding to its platform. The new AI-driven capabilities transform how communities manage resident information intake, saving staff hours of time while delivering hyper-personalized resident engagement programming. This release marks the next phase of LifeLoop’s commitment to enhancing its platform with powerful AI capabilities throughout 2025.
Personalized resident engagement is the foundation of a thriving senior living community. Operators need innovative solutions that not only cater to today’s older adults—who increasingly expect individualized, meaningful experiences—but also adapt to the evolving preferences and expectations of future resident generations. LifeLoop’s AI-enhanced Resident Onboarding streamlines an essential yet time-consuming step in this process: resident information collection and management. By seamlessly integrating with LifeLoop’s AI-powered activity calendar, this solution enables communities to effortlessly translate resident insights into curated experiences that foster deeper connections, higher engagement, and a more vibrant community environment.
"LifeLoop continues to be a true innovation partner to MorningStar communities. Their AI-enhanced Calendar Management solution recently introduced to our engagement professionals, is an exciting tool bringing value to MorningStar’s team and residents. Now with LifeLoop’s AI-enhanced Resident Onboarding, we can deliver next-level personalization while saving valuable time. It’s intuitive, efficient, and powerful. MorningStar Senior Living is committed to bringing the best in technology to our communities without any loss of the human touch, and we welcome solutions that create more connected, fulfilling experiences," said MorningStar Senior Living VP of Life Enrichment Services, Moriah Bernhardt.
The AI-enhanced Resident Onboarding solution leverages state-of-the-art generative AI technologies while ensuring all data is protected and privacy is maintained while meeting HIPAA-compliant standards. Using specialized natural language processing, the tool collects, analyzes, and processes data intake from new resident onboarding interviews, automatically generating a digestible and robust resident biography based on individual interests and preferences. These detailed biographies fuel resident life and care within communities, equipping all staff with critical insights to tailor experiences to each resident’s unique interests and needs. The AI streamlines this workflow from hours to minutes, reducing the time staff spend on manual data entry and biography building by 95%. This allows community teams to focus less on administrative tasks and more on meaningful resident engagement, ultimately enhancing connection and quality of care.
"At LifeLoop, AI isn’t just an add-on—it’s a core part of our strategy to empower senior living operators to do more with less," said LifeLoop Chief Technology Officer, Dylan Conley. "Our AI-enhanced Resident Onboarding solution is the next step of our promise to consistently bring intelligent, purpose-built AI solutions to this industry that needs it most. By seamlessly integrating AI into everyday workflows, we’re helping communities personalize engagement at scale while reducing the operational burden on staff."
LifeLoop officially launched its AI-powered solutions in October 2024, first introducing AI-enhanced Calendar Management that has dramatically reduced time spent on activity generation, saving community staff up to eight hours of time per week. To learn more about AI-enhanced LifeLoop solutions, please visit the LifeLoop website.
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About LifeLoop
LifeLoop was founded 26 years ago with a singular goal: to help senior living communities flourish. Our passion for harnessing technology to improve people’s lives has made us the leading senior living software provider for the largest and most diverse population of senior living communities today. Our comprehensive platform provides solutions that help residents thrive by delivering a more holistic approach to enriching the resident experience, not just through engaging content, but also through empowering the staff who support them and facilitating connections with their families—making senior care exceptional for everyone. To learn how LifeLoop helps communities flourish, please visit LifeLoop.com.