Case study

Bridging the gap between personalized care and group engagement

Astral - white logo
Organization name

Astral at Auburn

Care settings

Independent living, assisted living, & memory care

At a glance

Challenge: Motivate resident socialization and participation

Solution: Facilitate family engagement to encourage participation through LifeLoop

Results: Innovative messaging options empower families to play an active role in their loved ones' care plans
Outcomes with LifeLoop
  • 50% of staff now feel their overall job is easier, better, or more satisfying with LifeLoop
  • Staff reported a 75% increase in communication between residents and families since the implementation of LifeLoop
Challenge

Astral at Auburn encountered a notable challenge during the transition of residents from independent living to communal settings. Many residents exhibited a preference for remaining in their apartments, influenced by established habits and a desire for familiarity and security within their personal spaces. This resistance posed a significant obstacle, particularly in encouraging participation in communal activities.

Solution

LifeLoop equipped staff with the necessary content and tools to personalize resident experiences. By enabling staff to customize activities based on individual preferences and interests, and by sending reminders to drive participation, LifeLoop became an invaluable asset. This customization capability effectively bridged the gap between personal habits and communal engagement. Moreover, the platform's tracking feature provided invaluable insights into resident preferences, enabling staff to craft tailored experiences that resonated with each individual, thereby fostering a deeper sense of connection and belonging within the community. 

By empowering families to actively encourage their loved ones' participation, LifeLoop bridges the gap between residents' established habits and the desire for communal engagement. The platform facilitates communication by sending reminders of registered activities, addressing the tendency for residents to remain in their rooms.

Grace Faurote

Executive Director, Astral at Auburn

Results

LifeLoop has enhanced communication among residents, families, and staff, making it seamless and efficient. This improvement has resulted in families being more engaged and informed about community activities, empowering them to actively encourage their loved ones to participate. Additionally, LifeLoop's features, including automated reminders, have significantly boosted operational efficiency for staff. As a result, resident attendance at events and activities has increased, enabling staff to dedicate more time and resources to delivering personalized experiences that residents truly appreciate and enjoy.

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See how LifeLoop helps senior living communities flourish

LifeLoop's comprehensive software platform was thoughtfully designed to support residents and deliver a full range of enriching experiences, while also enabling the kind of efficiency that improves staff satisfaction.
By empowering families to actively encourage their loved ones' participation, LifeLoop bridges the gap between residents' established habits and the desire for communal engagement. The platform facilitates communication by sending reminders of registered activities, addressing the tendency for residents to remain in their rooms.
Grace Faurote Executive Director Astral at Auburn