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Work requests

Never miss a work request again

Better serve residents and families by making work requests fast and easy, and support your team with a smoother process for fulfillment and management.
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LifeLoop solution
Feature: Work Requests - a technician on a ladder replaces a lightbulb

Clear the clutter and always deliver the highest concierge service

Whether it's a request for maintenance, housekeeping, or IT, you need a way to keep track of what’s been accomplished, what's in progress, and what still needs to be done. LifeLoop simplifies work requests for community members, while offering staff and facility managers a clearer picture and ultimately raises the bar on satisfaction.
Keep tasks organized and work moving forward
Improve input and oversight with live progress updates and a detailed history log. Easily view the status of each, and sort by approved, pending, and completed tasks.
See work in your own customized way
Quickly filter requests by staff member, resident, room, or location. View and print to-do lists for each team member, and add reminders for recurring or preventive needs.
Make requesting help easy
Residents and family members can make requests via the mobile app or online portal, accessible from any device with Internet access to offer ease of use from any location.

Explore similar features and benefits from LifeLoop

In addition to improving work request management, we’re proud to provide a full suite of features designed to support organizations of all sizes and help you enrich the lives of the residents in your care.
Transportation
Give residents reliable and worry-free rides while keeping drivers on track.
Digital signage
Motivate and inspire your community with customized and engaging signs and displays.
Designer
Build a stronger community by branding the content that residents use every day.
Calendar management
Save time and simplify scheduling with a faster, more effective way to build calendars. 
Communication
Ensure fast, easy, and secure communications to keep your community connected.
insightslarge
Insights
Optimize community performance with data and insights all in one place.
iN2L content
Engage residents and empower caregivers with wellness-focused digital content.

Schedule a demo now

See for yourself how LifeLoop not only simplifies work request management but also helps your community flourish by never letting anyone down.
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“LifeLoop has been a game changer for me as a Maintenance Director in managing scheduled property preventative maintenance and resident needs in the form of work orders for our property. Not only does LifeLoop streamline communication, but it also eliminates the use of paperwork orders and keeps a history of closed out work orders that you can search for if you need to.”
“LifeLoop has enhanced and simplified staff communication for our community. We are now able to easily message each other, family and residents in one platform. I am always at ease that I never miss a message because of the notifications I receive. Our residents also enjoy using the messaging feature to contact staff and appreciate being able to view the calendar activities in their resident portal.”
“In this industry, employee turnover is common, unfortunately, and it can be very difficult to bring new staff up to speed. An easy system like this really helps. And it can even help build a consistent company culture, even as staff rotates. ”
“LifeLoop has been a remarkable tool for the residents of First Place-Phoenix and their families. It’s an easy-to-use platform that helps the transition of moving to a supportive, inclusive apartment living. LifeLoop has helped residents feel independent with utilization of the calendar feature and maintenance requests, and the families feel connected with knowing how engaged their loved one is.”

Frequently asked questions

What devices is this feature compatible with?
Can photos or other documents be attached to work requests?
Can we turn off this feature for residents and family members?
How many staff members can have access to LifeLoop?
Can anyone create work requests?
Who has the capability to manage work requests?
Who gets notified of new work requests?
Can preventative maintenance be scheduled in LifeLoop?

Let’s talk

See how we're making work requests faster, easier, and more manageable.

Take a closer look at how to better manage work requests with a custom tour of the LifeLoop software solution.

Schedule a brief consultation to see how LifeLoop can help you:
  • Satisfy residents with faster work request completion
  • Improve maintenance, housekeeping, and IT
  • Give families more input into their loved ones’ lives
  • Make requests easier to monitor and manage
  • Improve efficiency by scheduling preventive tasks
Flourishing LifeLoop communities
LifeLoop has been a remarkable tool for the residents of First Place-Phoenix and their families. It’s an easy-to-use platform that helps the transition of moving to a supportive, inclusive apartment living. LifeLoop has helped residents feel independent with utilization of the calendar feature and maintenance requests, and the families feel connected with knowing how engaged their loved one is.
Nina Bernardo Community Life Coordinator Firstplace-Phoenix

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